Compassionate Care Redefined

Pioneering nurse practitioner-led clinic in Bella Vista, NSW, offering accessible healthcare services tailored to meet diverse community needs.

6000+

Patients

History

Highgate Health was founded in 2019 by husband-and-wife team Belinda Donkin-Evers, an endorsed Nurse Practitioner, and James Evers, an experienced general and operations manager. Our journey began as a Primary Healthcare Clinic located within the Good Price Pharmacy in McGraths Hill.

In January 2022, we expanded to City Cave in Rouse Hill, introducing specialised infusion therapies and weight-loss consultations to meet the evolving needs of our community. By February 2023, we proudly established our own standalone clinic in Bella Vista, reaffirming our dedication to delivering accessible, high-quality healthcare.

In 2024, we achieved NDIS accreditation, enabling us to support individuals within the National Disability Insurance Scheme. We also expanded our services to include tailored care for the LGBTIQA+ community, reflecting our commitment to inclusivity and diversity.

At Highgate Health, we are deeply committed to our patients' well-being. By working closely with each individual, we provide personalised care that empowers them to achieve their health goals and feel their best.

a picture of the sydney opera house taken from across the water

The Team

Belinda completed her Bachelor of Nursing degree in Hamilton, New Zealand, specialising in Emergency Nursing. She has combined her passion for nursing and travel, working across New Zealand, Australia, Singapore, the UK, Canada, and Indonesia.

In addition to her extensive nursing experience, Belinda is an aviation flight nurse for medical assistance companies. Her expertise has taken her to rescue sick and injured tourists from diverse locations, including Cape Town, Anchorage, and Cairo.

Belinda's love of learning has driven her to further her Qualifications. In 2004, she earned her Master of Nurse Practitioner degree, becoming one of the first Nurse Practitioners in New South Wales. Today, she is widely regarded as one of Australia’s leading Nurse Practitioners.

Belinda Donkin Evers

Medical Director / Owner

James Evers

Director

As an Executive Director with direct operational influence, James brings extensive experience in the global assistance and emergency response industries across all 7 continents! His career which has seen him develop strategies and businesses in Australia, Asia, Europe and North America, has enabled him to provide Highgate Health with a clear path to ensure its commercial endeavours support the clinical needs of its patients around Australia.

With a passion for proving great patient care Melinda has worked across a portfolio of clinical areas. This has only stoked her desire for continued professional development, most notably Melinda has commenced her studies to progress to the next phase of her career as she works towards being New South Wales’ latest Nurse Practitioner.

Melinda, as the daughter and wife of Australian Defence Force service members, she is also acutely aware of the unique and dynamic needs of ADF families. Melinda works in tandem with Belinda to provide clinical support to all patients of Highgate Health.

Melinder Pember

Clinical Nurse Consultant

JL Smith

Consultant

Jordan has assisted Highgate Health develop its LGBTIQA+ healthcare offering and provides continued community immersion for all Highgate Health staff. Jordan whom has spent extensive time immersed in LGBTQIA+ communities in North America (including residential stints in Dallas, Texas and Los Angeles, California) and Europe is passionate about provding amazing wholistic healthcare for the whole community and understands that location or perceived societal normal standards should not be a boundary to resources that give people the sparkle they need to live their best lives..

Shirley Huang

Registered Nurse

Helena Sene

Registered Nurse

Rachel Snith
Nurse Practitoner

Michelle Kerr

Nurse Practitoner

Michelle Kerr is a Nurse Practitioner with more than 15 years of experience across primary healthcare, metabolic health, diabetes, endocrinology, and gender affirming care. She is recognised for combining specialist clinical expertise with a warm, patient-centred approach, delivering care that is inclusive, safe, evidence-based, and tailored to each individual.

Michelle has extensive experience working within telehealth, rural and remote New South Wales communities, and across NSW Health. Her leadership experience includes serving as a Project Manager in gender affirming care service redesign initiatives in collaboration with the Ministry of Health and Hunter New England Local Health District. She has also facilitated ACON Pride training in areas of need and presented project outcomes at the 2025 AUSPATH Conference 2025.

She holds SCOPE Certification through the World Obesity Federation and previously practised as a Credentialled Diabetes Educator, providing her with significant expertise in managing complex metabolic and hormonal health conditions.

Michelle’s approach is practical, collaborative, and non-judgemental. She takes the time to understand the underlying factors contributing to each patient’s concerns whether related to weight, hormones, insulin resistance, medications, or broader metabolic healt — and works closely with patients to develop clinically safe, realistic, and sustainable treatment plans aligned to their lifestyle and goals.

Rachel Smith is an experienced Nurse Practitioner with more than 35 years in nursing, bringing a practical, compassionate, and down-to-earth approach to patient care. With decades of clinical experience across diverse healthcare settings, Rachel is passionate about creating a supportive, judgement-free environment where patients feel comfortable discussing their health concerns openly and confidently.

She has a special interest in mental health, menopause and perimenopause care, weight management, and ADHD assessments, with a strong focus on helping patients achieve sustainable health outcomes through personalised and holistic care plans. Rachel is known for her approachable nature, honest conversations, and commitment to making healthcare feel relaxed, supportive, and accessible.

A country girl at heart and self-confessed coffee enthusiast, Rachel enjoys good food, the occasional gin, and spending time with her two much-loved fur babies who keep the household running smoothly. Outside of work, she can often be found absorbed in a good book, usually promising herself “just one more chapter.”

Helena is a compassionate and dedicated Registered Nurse with a strong focus on integrative health, patient wellbeing, and delivering personalised healthcare solutions across a broad range of clinical settings. She is passionate about supporting individuals to achieve improved health outcomes through preventative care, chronic disease support, and tailored treatment planning.

Helena has a particular interest in disability and community healthcare, including providing high-quality support and clinical care within the NDIS sector. She is committed to empowering participants to maintain independence, improve quality of life, and access safe, holistic healthcare services tailored to their individual needs.

Shirley is a Sydney-trained Registered Nurse with a strong passion for integrative health, preventative care, and longevity-focused healthcare solutions. She brings extensive clinical experience in wound management, post-operative care, and the treatment and healing of surgical skin incisions, with a patient-centred approach focused on achieving optimal recovery outcomes and long-term wellbeing.

Her clinical interests include intravenous therapies and infusion treatments, including iron infusions, welness n infusions, Aclasta infusions, and migraine infusion therapies. Shirley committed to delivering high-quality, evidence-based care while supporting patients through tailored treatment plans designed to improve overall health, recovery, and quality of lif

What is a Nurse Practitioner?

A Nurse Practitioner (NP) is a healthcare professional with advanced training and education, allowing them to provide many of the same services as a doctor. Nurse Practitioners are licensed to diagnose and treat medical conditions, prescribe medications, and offer preventive care.

Nurse Practitioners have earned a Master’s or Doctoral degree in nursing and possess a wealth of clinical experience. They have the same authority as doctors in treating patients, making them essential members of the healthcare team.